Build Relationships with CRM and Fundraising
Health care and medical research organizations face unique challenges in fundraising and communications. Donor profiles must be detailed and easily analyzed. The approach to donors must be tailored - and the time horizon to optimize relationships can be brief.
Donor2 CRM and Fundraising solutions make it possible for you to focus your fundraising initiatives like never before, to innovate new and interesting ways to reach your audiences, while increasing the "one-to-one" feeling of your communications at a lower cost per contact.
Donor2's solutions enable rich profiling, rapid analysis of data, integration to Websites, and highly personalized communications from print to SMS text messaging. Honor each person's unique communication preferences. Enable supporters, volunteers, and other constituents to interact more meaningfully online. Target your campaigns and events easily and cost effectively.
Add More Value Across Your Organization
Beyond fundraising, your organization may find additional value with Donor2's offering of Talisma Constituent Relationship Management (CRM) to automate and track follow-up and appointment reminders, increase participation in wellness and preventive care programs, engage volunteers, and more:
• Build lasting relationships with patients, families, and the community
• Offer Web-based services, information, and payment options
• Personalize your marketing communications, promotions, and awareness programs, delivering messages how, where and when your constituents prefer: print, email, phone, Web, SMS text, or chat
• Increase volunteerism and make both management and participation easier
• Identify and prospect major gifts, including naming opportunities
• Address HIPAA compliance through system controls, increased transparency, and advanced reporting tools
Powerful Modules for Health Care Fundraising
With Donor2, your health care organization can build strong relationships with your constituency through targeted communications, capture donations and facilitate volunteering via the Web, and enhance support through specialized modules for:
Honors and Memorials
Volunteer Management
Planned Giving
Online Fundraising
Events Management
Moves Management
Enterprise-Class CRM Tools for Health Care
Talisma CRM from Donor2 is an enterprise-class solution tailored to the specific needs of health care organizations. From medical facilities to research programs to foundations, health care organizations of every kind can use CRM to achieve administrative efficiencies while providing superior services to members, patients, care providers, and others. The solution:
• Integrates customer/patient contact points (phone, Web, email, fax)
• Provides transactional Website capability (chat, click-to-talk), telephone appointment scheduling, appointment reminders, outbound patient campaign management, email newsletter, event registration
• Creates and manages Electronic Health Records (EHRs) for each patient with one-touch retrieval of past medical history, diagnostic reports, drug allergy info, current medications
• Aids in proactively identifying patient needs and helps in communicating relevant information
• Helps in designing and executing community outreach campaigns (e.g., blood drives), hospital newsletters, fundraising activities
• Streamlines corporate client management by automating account profiling, contact profiling, lead/opportunity management, activity management, feedback to sales team
• Enables invoicing and payment and paves the way for hassle-free claims handling
Benefits of Health Care CRM:
• Increased patient satisfaction
• Unified database of patient encounters with consistent and manageable patient experience
• Multiple access points on a 24/7 basis for all patients and higher call-to-appointment conversion rate
• Enhanced staff productivity and higher morale
• Increased revenues
• Cost containment and reduction