You have questions, and we've got . . .
. . . this section, which is designed to help
you find answers and solutions to common issues. We've divided
this section into five main sections.
Tip of the Week Archive
Once a week Donor2 Support sends out a tip to help clients use the program more
efficiently. This area lists previous tips for your reference.
Installation Instructions, Release Notes, and Tech Docs
Choose this section for instructions on installing or upgrading Donor2.
This section also contains the hardware and system requirements for
Donor2 and other products. If you have upgraded to a new version of Donor2 and have lost your
release notes, you can download those here.
White Papers and Known Issues Database
Search and view articles sorted into "How to" documents, fixes, error message workarounds,
known issues, and informational articles.
Support Options
This section allows you to directly log yourself into the Support Callback list, or to e-mail the
support staff directly in addition to key phone numbers and addresses.
Training Solutions
To see a current training schedule or pre-register for a training
class, choose this section.
Professional Services
Though day-to-day support is an excellent way for Donor2 users to get assistance with daily needs and issues,
Donor2 Professional Services can offer assistance for special circumstances and issues outside the scope our
your standard support contract.
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