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Donor2 News

  Donor2 offers "Best Overall Product" for Fundraising Software, according to Independent Study.
 
  In an independent study of fundraising software solutions, originated by the Association of Fundraising Professionals (AFP) and Campbell Rinker, formally Campbell Research, of the Donor and Member fundraising community, Donor2 walked away with "top honors", receiving an unprecedented FIVE awards, including "Best Software", "Superior Software" and the most coveted award of all, "Best Overall Product, the highest honor given in the study.

This recognition is a tremendous source of pride for all of us at Donor2 and reflects our leadership position in the industry. The study demonstrates the effectiveness of the partnership we have forged with our clients to provide innovative solutions along with the best customer support.

See our press release below or click here to see the article from Campbell Rinker. To read more about this survey click here.

 
  For Immediate Release: February 14, 2003

Donor2 Best Overall Rating In User Satisfaction Survey.

 
  Charlotte, North Carolina - - Systems Support Services, provider of Donor2 software, is pleased to announce that Donor2 has been rated number one in the recent Independent Survey conducted by Campbell Research. Donor2 scored number one in the Overall Rating, earning “Top Honors” in the study. Systems Support Services won five awards for its Donor2 product awards for Best Overall product, Best Software, and Superior Software.

Campbell Research, an eleven-year-old independent marketing research firm, conducted this first-ever survey of its kind. The study queried over 2,700 not-for-profit professionals who use donor and member software, service bureaus and ASPs. Campbell Research studied over 29 competing products in the marketplace and considered issues such as Ease of Use, Initial Data Conversion, Ease of Data Import, Data Analysis Capabilities, Report Flexibility, System Flexibility, Customer Support, Cost Effectiveness and ten other attributes. According to Campbell Research, “the sample includes 2891 unique evaluations of fundraising software programs, service bureaus and ASPs. This yields an accuracy of approximately +-2% at the 95% level of confidence, a reliability that exceeds the research industry standard.” Campbell has published a detailed analysis of the ratings in a research report that is currently offered to non-profits.

Brian Larsen, President of Systems Support Systems said, “We are pleased with the results on this study. Our high scores in all categories reflect the diligence and hard work we have put into our Donor2 software products. I am particularly proud of our score in Customer Support. This is a critical area of contact between our clients and Donor2 support staff and so important in the ongoing fundraising process.”

Donor2 Fundraising software is a Windows-based 32-bit technology developed exclusively for non-profit organizations. It represents one of the most powerful core packages of development software in the industry. Systems Support Services offers dedicated technical services, ranging from team planning, efficient data conversion, comprehensive training, on-site implementation and on-going unmatched customer support. In addition to the core Donor2 program, Donor2 offers a range of additional interlinked modules as well as web-enabled fundraising software packages.

Since 1984, Systems Support Services has provided Donor2 Fundraising and Accounting software to the not-for-profit, committed to non-profit organizations of all types. The Donor2 Approach to professional development represents a powerful partnership in comprehensive fundraising solutions.

For more information, please contact Brian Larsen at 800.548.6708.

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Copyright 2004 by Systems Support Services. All Rights Reserved.
5550 77 Center Drive, Suite 160 | Charlotte, NC 28217 | 800.548.6708